Effective Date: 01/01/2025
Big Fish Rentals Privacy Policy
Welcome to Big Fish Rentals! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book a vacation rental, or communicate with us.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and payment details when you book a rental.
- Booking Information: Details about your reservation, including check-in and check-out dates, property preferences, and special requests.
- Website Usage Data: IP address, browser type, device information, and browsing behavior collected via cookies and analytics tools.
- Communication Information: Emails, messages, and other interactions with our customer service team.
2. How We Use Your Information
We use your information to:
- Process and manage your reservations.
- Communicate with you regarding bookings, inquiries, and special offers.
- Improve our website, services, and customer experience.
- Ensure compliance with legal obligations and protect against fraudulent activities.
- Send marketing and promotional materials (you can opt-out at any time).
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Payment processors, property managers, and third-party vendors assisting in rental management and customer support.
- Legal Authorities: When required by law, court orders, or to protect our rights and the safety of our guests.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request details about data collection and usage.
To exercise your rights, please contact us at info@bigfishrentals.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For questions about this Privacy Policy or our data practices, please contact:
Big Fish Rentals, Inc.
info@bigfishrentals.com
By using our website and services, you consent to the terms outlined in this Privacy Policy.